{"id":4010,"date":"2022-08-09T08:22:34","date_gmt":"2022-08-09T13:22:34","guid":{"rendered":"https:\/\/21panorama.com\/?p=4010"},"modified":"2022-08-09T08:22:34","modified_gmt":"2022-08-09T13:22:34","slug":"inaugura-fernando-flores-call-center-de-app-7311","status":"publish","type":"post","link":"https:\/\/21panorama.com\/index.php\/2022\/08\/09\/inaugura-fernando-flores-call-center-de-app-7311\/","title":{"rendered":"INAUGURA FERNANDO FLORES CALL CENTER DE APP *7311"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>El Pueblo M\u00e1gico de Metepec ya cuenta con el Call Center para la app *7311; el Presidente Municipal, Fernando Flores Fern\u00e1ndez, fue el encargado de inaugurar estas instalaciones. Provisto con el equipo tecnol\u00f3gico necesario, se espera que este Call Center contribuya a que sea m\u00e1s eficiente, el proceso de atenci\u00f3n y respuesta para los metepequenses.<\/p>\n\n\n\n<p>Catorce operadores ser\u00e1n los encargados de atender las solicitudes de la ciudadan\u00eda, mismas que deber\u00e1n ser resueltas en menos de 48 horas. Estos profesionales est\u00e1n capacitados para recibir y realizar llamadas, sea para responder dudas, reclamos o solicitudes. De esta manera podr\u00e1n resolver y documentar las demandas de los ciudadanos, para poder ofrecer soluciones efectivas y \u00e1giles a los problemas y necesidades de los metepequenses.<\/p>\n\n\n\n<p>Hoy por hoy, la aplicaci\u00f3n ha recibido m\u00e1s de 11 mil 500 tickets y ha resuelto m\u00e1s de nueve mil 500, lo que representa el 81 por ciento, el resto, se encuentra en proceso de atenci\u00f3n. Por lo mismo, se espera tolerancia, paciencia y respeto por parte de los ciudadanos, teniendo en cuenta la gran cantidad de llamadas que se tienen que atender. De esta manera se podr\u00e1 lograr una experiencia positiva para los solicitantes.<\/p>\n\n\n\n<p>Ubicado en el edificio administrativo de la colonia Bellavista, a trav\u00e9s de esta aplicaci\u00f3n tambi\u00e9n se podr\u00e1 solicitar el apoyo del programa M\u00e9dico en tu Casa, que entrar\u00e1 en funcionamiento esta semana.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>El Pueblo M\u00e1gico de Metepec ya cuenta con el Call Center para la app *7311; el Presidente Municipal, Fernando Flores Fern\u00e1ndez, fue el encargado de inaugurar estas instalaciones. Provisto con el equipo tecnol\u00f3gico necesario, se espera que este Call Center contribuya a que sea m\u00e1s eficiente, el proceso de atenci\u00f3n y respuesta para los metepequenses.<\/p>\n","protected":false},"author":1,"featured_media":4011,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12,1,4],"tags":[340,76,77],"class_list":["post-4010","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-politica","category-sociedad","category-tecnologia","tag-call-center","tag-fernando-flores","tag-metepec"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>INAUGURA FERNANDO FLORES CALL CENTER DE APP *7311 - 21 Panorama<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/21panorama.com\/index.php\/2022\/08\/09\/inaugura-fernando-flores-call-center-de-app-7311\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"INAUGURA FERNANDO FLORES CALL CENTER DE APP *7311 - 21 Panorama\" \/>\n<meta property=\"og:description\" content=\"El Pueblo M\u00e1gico de Metepec ya cuenta con el Call Center para la app *7311; el Presidente Municipal, Fernando Flores Fern\u00e1ndez, fue el encargado de inaugurar estas instalaciones. 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